Shipping Information:

We make every effort to ship your order within 24hrs of receiving cleared payment. Our standard shipping methods include USPS Parcel Post & Priority Mail, as well as FedEx and UPS.

Refund, Returns and Cancellation Policies:

CorgiMax.com accepts returns for items arriving in a condition other than that listed in the item description, or items that somehow did not meet your needs as described.  We DO NOT accept returns on consumable items such as pet food OR other consumable products that have been opened or partially used.

 

Items must be returned within 7 days of receipt of return authorization. Please email us PRIOR to sending items back to get a return authorization code. Email to use for returns is Returns@CorgiMax.com.

Return shipment is to be paid by the customer.



Frequently Asked Questions:

How do I contact CorgiMax.com about my order?

Please contact us via email @ CustomerCare@CorgiMax.com.

How do I check the delivery status of my order?

CorgiMax.com usually ships within 24hrs or receiving cleared payment. You should receive an email with your tracking number if shipped via USPS Priority Mail, FedEx, or UPS. This tracking number may be used @ usps.com, fedex.com, or ups.com accordingly to track the status of your shipment.

What do I do if my item arrives broken?

Please contact us via email @ Returns@CorgiMax.com to receive a Return Authorization Code prior to shipping the item back to us. If we have a like item in stock, we will give you the option of sending it to you or your money back once we receive the item back from you.

How do I ask you a question about an item before I purchase it?

Please email us @ Inquiries@CorgiMax.com and we would be happy to help.

How do I contact you if I have a question about CorgiMax.com website?

Please contact us @ Webmaster@CorgiMax.com.

Can I pay via a method other than PayPal?

CorgiMax.com has moved to payment only through PayPal for our customer's convenience and privacy. PayPal offers the option to pay via e-check, bank transfer, and many different credit card options. PayPal maintains the highest security standards and has proven over many years to be the Safest and most Secure method for our customers to make payment.